Admitting Office: (615) 936-4338
Emergency Registration: (615) 343-7663
The Admitting Department is committed to a family centered environment of care by providing an easy access to Children's Hospital services. Our team consists of highly trained staff who strive to provide excellent customer service.
Our services consist of admission and discharge, billing questions and payment collection, and patient directions and visitor information. We are located on the first floor of Children's Hospital, and we have a second location in the surgical unit on the third floor.
Main office hours
Monday through Friday - 8 a.m. to 7 p.m
Surgical admission office hours
Monday through Friday - 5:30 a.m. to 2 p.m
Saturday and Sunday - 7:00 a.m. to 11 a.m.
Our phone number is (615) 936-4338 and is answered by admitting staff 24 hours a day, 7 days a week.
Our access staff acts as a liaison between your physician and the Children's Hospital by ensuring our staff are aware of your child's arrival. We also assist with appropriate placement of your child within the hospital per your physician's order. Your physician can access our phones 24 hours a day, 7 days a week, and speak to a trained professional.
Emergency Registration Department
Our emergency staff is located throughout the Emergency Room and will obtain the necessary information to register your child for care and ensure proper billing. A member of our team will meet with you one-on-one to obtain this information. Discharge staff will collect co-pays, validate parking, and assist with any financial information. Our phone number is (615) 343-7663 and is answered 24 hours a day, 7 days a week.
© 2013 Monroe Carell Jr. Children's Hospital at Vanderbilt